J Maze Design takes pride in providing top-notch customer service. That's why we offer a variety of mediums to put you in contact with the tech support you need. We offer a large tutorial section here on our website, an online support form, and, of course, you can always call or e-mail us directly. We strive to provide our customers with the best and will work hard to answer your questions as soon as possible.

Uploading With FTP

Step 1: Obtain FTP client software.

Uploading to the server through FTP requires special software. Most computer systems do not come with FTP clients, so you will have to download one from the Internet. We suggest:

IBM/Windows: LeechFTP (free), WS_FTP LE (free), FTP Explorer (free), CuteFTP (free trial).

Macintosh: Fetch (free), Transmit (free trial).

Step 2: Connect to the server.

All FTP clients need the following information:

  • Username - This is your control panel username.
  • Password - This is your control panel password.
  • Address - This is the address of the server. Use ftp.yourdomain.com
  • Port - Use the default port (21).

Some clients may ask for the host type (select "auto"), ASCII/Binary/Auto (select "auto), and the initial remote folder (you may leave this blank or change it to /domains/yourdomain.com/public_html to start off in the main web directory).

Step 3: Open the public_html directory and upload your files.

If you have more than one domain hosted on your account you should first enter the /domains directory, then the domain you want to edit, then the public_html directory.

To upload, highlight the files/folders on your computer and drag them into the appropriate directory on the remote server. Each FTP client operates differently, so please consult its help file for complete instructions

Return to Top | Return to Control Panel Support
New Futures
http://www.new-futures.org

New Futures, a New Hampshire based nonprofit, nonpartisan advocacy organization working to reduce underage alcohol problems, has a new site that features a custom-built Content Management System (CMS), a calendar of events, RSS feeds, a blog, and much more. The CMS allows New Futures staff to add/edit/delete content as needed so that the site is always current. Patrons also have the option to sign up to receive New Futures e-updates courtesy of J Maze Design's Intelli-Send newsletter system.